Torsby Municipality is looking for an administrator for customer service in water and waste management

Torsby Municipality in Värmland is an attractive employer with employees who feel joy at work, pride, balance in life, and time for family. For several years, our systematic work with health has given us Sweden's healthiest staff. We believe your health is important and therefore offer, among other things, free swimming at one of our swimming facilities. Read more about us at www.torsby.se (http://www.torsby.se) or call us, and we will tell you more.

The Technical Department of Torsby Municipality is responsible for, among other things, the municipality's properties, buildings, contracts, energy issues, forest management, water and sewage works, streets/roads, pipelines, waste management, and parks.

JOB DESCRIPTION

Do you want to work in a service role that is important for society? We are now looking for an administrator for customer service within water and waste management. In this role, you will be an important contact point for our customers and contribute to ensuring that questions about water, sewage, and waste management are handled in a professional and service-oriented manner.

Responsibilities:

• Receive and respond to customer inquiries via phone, email, and digital channels.
• Register and manage cases in the operational system.
• Provide information about subscriptions, invoices, collection schedules, and other services.
• Administer orders, changes, and follow-up of customer cases.
• Collaborate with internal and external parties.
• Handle documentation and other administrative tasks.

QUALIFICATIONS

We are looking for someone who has:

• Relevant education in administrative work.
• Experience in customer service.
• Good computer skills and experience working with various systems.
• Strong ability to express yourself clearly in both spoken and written Swedish and English.
• A valid driver's license (minimum class B) is required.

It is an advantage if you have experience working with EDP Future. Experience in water, waste, or other technical fields is also meritorious.

We place great importance on personal suitability.

In this recruitment, we work with ongoing selection and therefore reserve the right to start the interview process before the application deadline. Please submit your application as soon as possible.

Permanent employment with a 6-month probationary period.

OTHER

Your personal data will be processed in Visma Recruit during the recruitment process and to the extent necessary to comply with legislation. Applications will be deleted 24 months after the recruitment process is completed. If you have a Visma Recruit account, you can use your profile editing to delete, upload, and edit information. Otherwise, please contact Torsby Municipality.

Torsby Municipality collaborates with Visma Recruit in recruitment matters. Visma Recruit is aimed at those who want to work in the public sector. It is also our recruitment tool for managing applications and a step in ensuring the quality of our recruitment process. You apply for the job through the link in the ad. It is important that you are careful when filling out your application as it is assessed against other applicants.

Welcome with your application (cover letter, CV/resume, references, and salary expectations) via Visma Recruit! You will provide grades/certificates only upon request.

We have made our media choice and therefore do not wish to be contacted by sales companies.